shopmatch Store Order & Shipping Policy

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At shopmatch Store, every order is packed and dispatched with meticulous care. The policies outlined below explain exactly how we handle orders and shipments, so you can shop with complete confidence from the moment you check out to the moment your package arrives at your door.

Order Processing

Orders received by shopmatch Store are given immediate attention. We prepare and process every order within 1–2 business days, counting Monday through Friday and excluding federal holidays. Orders submitted before 2:00 PM Eastern Time are typically dispatched the same business day. As soon as your package leaves our facility, we will send a confirmation email with a unique tracking number so you can monitor your shipment's progress in real time.

Domestic Shipping (United States)

We provide multiple shipping options within the United States to fit your timeline. Delivery timeframes begin once your order has left our warehouse.

Method	Delivery Time	Cost
Standard Shipping	7–12 business days	USD 5.99
Expedited Shipping	2–3 business days	USD 14.99
Overnight Shipping	Next business day	USD 29.99
Free Standard	7–12 business days	FREE

Delivery estimates are calculated in business days and may run longer during peak periods, including holidays and severe weather events.

International Shipping

shopmatch Store also ships to Canada, the United Kingdom, Australia, and selected European Union countries. Orders shipped internationally generally arrive within 7–14 business days after dispatch. Any import duties, customs charges, or local taxes are payable by the recipient and are not covered by the purchase price or shipping fee.

Order Tracking

Transparency is important to us. Once your order is dispatched, a tracking number will be sent to your email. If your tracking information has not updated within 3 business days of receiving your order confirmation, please contact our customer support team so we can look into it for you.

Address Changes

To update your shipping address, please contact us within 1 hour of placing your order and include your order number in your email. We will make every effort to accommodate requests received after that window, but we cannot guarantee that an address can be changed once your order has entered processing.